Shipping policy

πŸ“¦ Shipping Policy
Thank you for supporting The Holy Family Collective! We handcraft each of our modern Catholic lifestyle and devotional products with care and devotion. Please review our fulfillment and delivery practices below.
πŸ› οΈ Order Processing & Handcrafting Time
Because our rosaries are handmade to order, please allow 3 to 5 business days for your order to be meticulously crafted, safely packaged in our custom branded drawstring pouches, and prepped for carrier pickup
  • Please note: Processing times may vary slightly during peak liturgical seasons, collection launches, or major holiday weeks.
  • Orders are processed Monday through Friday (excluding standard postal holidays).
πŸ‡ΊπŸ‡Έ Shipping Rates & Delivery Estimates
We ship exclusively within the United States. Your exact shipping cost will be dynamically calculated by the postal carrier at checkout based on the total weight of your package and your delivery zone.
We offer the following commercial carrier speeds through the United States Postal Service (USPS):
  • USPS Ground Advantage (Standard): Delivers within 3 to 5 business days once shipped. Includes door-to-door tracking numbers and up to $100 of built-in package insurance.
  • USPS Priority Mail (Expedited Upgrade): Delivers within 1 to 3 business days once shipped. Ideal for time-sensitive sacramental gifts (such as upcoming Baptisms, Confirmations, or Weddings).
πŸ›°οΈ Tracking Your Order
The exact moment your order is packed and ready for delivery, an automated shipping confirmation email will be sent to the address you provided at checkout. This email will contain your official USPS tracking number. Please allow 24 to 48 hours for the tracking system link to activate and update via the postal carrier portal.
πŸ›‘οΈ Damaged, Lost, or Stolen Packages
We take immense pride in carefully securing our stone beads, crucifixes, and medals to protect them from scuffing or shifting during transit. However, if your package arrives physically broken or is officially marked as lost by the carrier, please contact us immediately at hello@theholyfamilycollective.com with your order number and photos of the damage so we can evaluate the issue and make it right straight away.
πŸ“§ Contact Us
If you have any questions regarding your order status or shipping times, please reach out to us at hello@theholyfamilycollective.com.